Delete your account

Delete it yourself

1. Sign in to the S&C Performance Coaching app or to the website.
2. Open Settings, then Delete account.
3. Enter your password and type DELETE to confirm.
4. Your account and the data tied to it are removed straight away, and you are signed out.

If you have an active paid membership, cancel it first. A membership paid through the website can be cancelled from Settings, then Manage membership, or by asking your gym. The App Subscription, bought through Google Play or the App Store, can only be cancelled in that store, and deleting your account does not cancel it. We can’t delete an account while a paid subscription is still running, because it would keep billing with no account to manage it.

What is deleted

• Your account, login details and profile, including your photo, goals, body measurements and emergency contacts.
• Your workouts, programmes, recovery check-ins, hydration logs, food diary, custom foods, recipes and shopping lists.
• Your class bookings, waitlist entries, messages with your coach, notifications and community activity.
• Any bug reports you sent, and the notification settings and device tokens linked to your account.

What we keep

Payment and subscription records that we must keep for accounting and legal reasons are retained, with your name and account removed so they no longer identify you.

Can’t sign in, or no longer have the app?

Email info@sandccoaching.com from the address on your account and ask us to delete it. We’ll verify it’s you and action it. See our Privacy Policy for how we handle your data.