Privacy Policy

S&C Performance Coaching(“we”, “us”) operates this website and member app. This policy explains what personal data we collect, why, and how you can control it.

What we collect

• Account details — your email and a securely hashed password (we never store your password itself).
• Profile information — name, phone number, date of birth, gender, training goals, and (optionally) current weight, dietary preferences, allergies, and medical/dietary notes you choose to share.
• Training data — workout sessions, exercises logged, class bookings and attendance, and recovery check-ins (sleep, soreness, fatigue).
• Cycle tracking (optional) — if you enable it, menstrual cycle dates and related notes. This is off by default, visible only to you unless you explicitly choose to share specific parts with your coach, and can be turned off at any time in your profile settings.
• Payment information — membership and class-pass payments are processed by Stripe. We never see or store your full card details; we keep a record of the purchase itself (amount, date, status) for your account history and our accounts.
• Messages — messages you send to coaching staff through the app.
• Contact form submissions — if you enquire through the website, we collect your name, email, phone (if given), and message to reply to you.

Why we use it

To provide coaching and class-booking services you’ve signed up for, personalise training and nutrition guidance to your goals and recovery, process membership and class-pass payments, communicate with you about bookings and your membership, and respond to enquiries. We do not sell your data or use it for advertising.

Who we share it with

Your coaches can see the training, recovery, and (if you opt in) cycle-tracking data needed to coach you. We use two processors to run the service: Stripe for payment processing, and Resendto deliver transactional emails (booking confirmations, password resets, and similar). We don’t share your data with anyone else, and we don’t use analytics or advertising trackers on this site.

Cookies

We use a single strictly-necessary cookie to keep you signed in. It contains no tracking information and isn’t used for advertising or analytics, so no cookie-consent banner is needed for it.

How long we keep it

We keep your account and training data for as long as your account is active, so your history stays available to you and your coach. If you’d like your account and data deleted, or a copy of your data exported, contact us (below) and we’ll action it — we don’t currently have a self-service delete/export button in the app, so this is handled by our team on request.

Your rights

If you’re in the EU/EEA or UK, you have the right to access, correct, delete, or export your personal data, and to object to or restrict certain uses of it. Contact us to exercise any of these rights. If you’re not satisfied with our response, you can complain to the Irish Data Protection Commission (dataprotection.ie) or your local supervisory authority.

Security

Passwords are hashed and never stored in plain text, connections to the site are encrypted, and access to member data is limited to your coaches and admin staff who need it to run the club.

Changes to this policy

We may update this policy from time to time. We’ll update the “last updated” date above when we do.

Contact us

Questions about this policy or your data — email hello@scperformancecoaching.ie.